Telluria 18x12ft Luminato Premier Steel Garden Room - 5.4m x 3.6m
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- Hot-Dipped 0.9mm Galvanised Steel Double-Walled Panels & Two large floor-to-ceiling windows & glazed doors provide a wealth of light
- Extra large size with dimensions of 5.4m x 3.6m & Insulated Pent Roof at a 2-degree angle. Secure double-door entrance with two keys
- 120mm Space Between Walls Ideal For Insulation Or Installing Electrical Points
- Built-In Ventilation To Circulate Air And Reduce Moisture Buildup
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Free returns within 30 days
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Ever fancied a whole extra room to give your life an extra bit of space? With the Luminato Garden Room from Telluria, pushing out the boundaries of your life is simple and straightforward. An extra large garden room with large windows for loads of natural light, the Luminato is a roomy, versatile space with a sleek graphite exterior and the ability to stay standing for years.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@gardenandpatio.co.uk. Please note that we will provide you with returns information upon your request.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@gardenandpatio.co.uk.
We charge a 5% return fee to cover administration and restocking costs.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@gardenandpatio.co.uk.